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Knowledge Sharing and Quality Assurance in Hospitality and Tourism
Learn both theory and practice of knowledge management Sir Francis Bacon once wrote, “Knowledge is power.” Knowledge Sharing and Quality Assurance in Hospitality and Tourism provides strategies to grab that power and the competitive edge in the tourism industry through knowledge management (KM) and quality assurance. Leading tourism and hospitality experts offer the latest theory and practical frameworks to expand the knowledge needed for creating and maintaining success at destinations around the world. Each cogent chapter provides fresh directions for future research and the creation of effective ways to share and use knowledge. As the tourism and hospitality industry expands, the comp...
Creative Tourism, a Global Conversation
This resource is based on and draws from the proceedings of the 2008 Santa Fe & UNESCO International Conference on Creative Tourism, this first-of-a-kind conference that brought together delegates from 16 countries.
Tourism Policy-Making in the Context of Contested Wicked Problems
This volume offers insights into pathways towards tourism sustainability, analysing current problem-solving capabilities and competences of governments to deal with specific tourism policy issues (or wicked problems) such as the climate emergency, tourism mobility, indigenous disadvantages, the COVID-19 pandemic, or the P2P economy.
A Research Agenda for Creative Tourism
Original and thought-provoking, this book investigates how creative experiences, interactions, and place-specific dynamics and contexts combine to give shape to the expanding field of creative tourism across the globe. Exploring the evolution of research in this field, the authors investigate pathways for future research that advance conceptual questions and pragmatic issues.
Polar Tourism
The creation of the Nunavik is a major step forward, both for the Province of Quebec and its Inuit population. Not only does it underline the recognition of the Inuit people and their identity but it also stresses the importance of discussing some fundamental issues regarding the emancipation of the Inuit, their empowerment, the development and management of the northern resources of Quebec, and the protection and conservation of the fragile Nordic ecosystems. Rich in culture and scenery, Nunavik has identified tourism as one of the main and best suited avenue for economic development. But before Nunavik can truly enjoy the benefits of a well established tourism “industry”, many challeng...
Host Communities and Pilgrimage Tourism
This book delves into topics on pilgrimage travel and communities from a variety of perspectives through academic research based on the Middle East, Northeast Asia, the Indian subcontinent, and Europe, where sacred sites have become of great importance for both international and domestic tourism. In particular, Europe and Asia possess a high volume of world-renowned pilgrimage sites that are currently being developed as tourism destinations in their respective countries, such as Santiago de Compostela (Spain), Lourdes (France), and Koyasan (Japan). This book includes studies on these two continents that harbor both a great history of pilgrimage tradition, as well as tourism development relat...
A Practical Guide to Managing Tourist Experiences
This book provides students with a concise and practical guide that presents key understandings of the tourist experience and provides strategic guidance on how to develop an impactful and memorable experience. Chapters follow the path of the tourist journey, firstly exploring consumer behaviour, the decision-making process and the tourist’s need for escape, and providing insights into the strategic implications of consumer behaviour and the concept of immersion in tourism. Subsequent chapters look at the impact of experiences; consider trends in tourism experience such as wellness, sustainability, authenticity and fantasy; and provide experience design models. The final chapter offers a u...
Handbook on Tourism and Rural Community Development
This Handbook brings together experts from around the world to reflect critically on the relationship between tourism and rural community development. It first orients the reader in the important conceptual and epistemological foundations of the topic, before moving to consider key concepts and the most significant and salient theoretical and methodological developments in the field.
